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Sales Support Specialist售前技術(shù)支持

面議
  • 廈門翔安區(qū)
  • 經(jīng)驗不限
  • 本科
  • 全職
  • 招1人

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職位描述

系統(tǒng)調(diào)試
Reporting to:
Sales Support Manager
Your Role and Responsibilities
Manages the preparation of all tendering proposal (e.g. developing proposal structure, defining the most suitable contents(s)), documentations (e.g. total price, tech. spec. certifications etc.) and if necessary project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions.
Offers technical advice and provides comment on enquiry specifications for customers/channels/Sales Engineers with regard to ABB products/systems/ applications.
Provides technical support during the technical meeting, product presentations and negotiations; Collects and archives documentation regarding the offer/order and records assumptions and decisions taken during the development process. Regularly reports the status of the bids/estimates/quotations using defined tools and collects and analyses the reasons for tenders being lost and won.
Identifies potential risks in the bids, quotations and estimates, and in any related contract agreements across customers/channels. Provides information and/or participates in the Risk Review process in accordance with ABB policy.

Responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements. Establishes and maintains effective customer relationships to understand customer needs. Ensures a positive customer experience throughout the sales process. Provides any necessary technical support to Sales Managers during technical meetings with customers
Work model: onsite
  • Develop competitive firm/budgetary proposal/quotations, ensuring that each project meets different technical and commercial requirements for each situation to create the best and most optimized solutions and costs.
  • Ensure the smooth progress of collaborative work with functions such as sales and after - sales by establishing effective communication mechanisms and collaboration processes. In case of customer complaints or project failures due to collaboration issues, assume corresponding responsibilities and promote the resolution of problems.
  • Ensure the timely high quality submission of tender documents, including complete and accurate technical and commercial tender proposals
Qualifications for the Role
  • Bachelor's degree or above, majoring in relevant fields such as automation, electronics, machinery, mechatronics, industrial design, etc.
  • Minimum 5 years working experience in related field;
  • Familiar with electricity standard, ie. MV/LV Switchgear, eHouse, and electric automation & digitalization, HVAC and fire protection applications preferred;skill in autoCAD software.
  • Good at English both writing and oral
  • Outstanding communication and interpersonal skills expected
More about us
Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbo

工作地點

廈門翔安區(qū)舫山西二路

職位發(fā)布者

彭女士/Recuriter

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公司LogoABB
ABB(ABBN: SIX Swiss Ex)是全球技術(shù)領(lǐng)導企業(yè),為數(shù)字化行業(yè)提供全面的產(chǎn)品、服務(wù)與解決方案?;诔^130年的創(chuàng)新歷史,ABB成為以客戶為中心的數(shù)字化行業(yè)領(lǐng)軍者,擁有全球領(lǐng)先的四大業(yè)務(wù)——電氣、工業(yè)自動化、運動控制、機器人及離散自動化,以及通用的ABB Ability?數(shù)字化平臺。ABB集團業(yè)務(wù)遍布全球100多個國家和地區(qū),雇員達14.7萬。ABB在中國擁有研發(fā)、制造、銷售和工程服務(wù)等全方位的業(yè)務(wù)活動,40家本地企業(yè),1.8萬名員工遍布于142個城市,線上和線下渠道覆蓋全國300多個城市。ABB is a pioneering technology leader with a comprehensive offering for digital industries. With a history of innovation spanning more than 130 years, ABB is today a leader in digital industries with four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics& Discrete Automation, supported by its common ABB Ability? digital platform. ABB operates in more than 100 countries with about 147,000 employees. ABB has a full range of business activities in China, including R&D, manufacturing, sales and services, with 18,000 employees located in 142 cities, 40 local companies, and online and offline channels across over 300 cities.
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