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Mission Statement:

- Implement and operationalize Sales support Intern, you’ll support the protection of our brand integrity and healty market ecosystem. This role offers exposure to cross-functional compliance processes, data analysis, and stakeholder communication in a fast-paced environment.

- Applying operational excellence methodologies and providing solutions and services in the process improvement in the responsible domain

- Manage Customer Master Data and distributor contract distribution and collection by following the standards and quality requirements of the domain

Main Accountabilities:

Job Posting: Intern – Sales Support Specialist (6-Month Internship)

Company: CNABB
Department: Sales Support
Location: Beijing,China
Duration: 6 Months (Full-time)
Reporting to: Sales Support Manager

About Us
"We are a forward-thinking company dedicated to integrity and innovation. Join our dynamic team to gain hands-on experience in business-critical operations.

Role Summary

As a Sales support specialist Intern, you’ll support the protection of our brand integrity and healty market ecosystem. This role offers exposure to cross-functional compliance processes, data analysis, and stakeholder communication in a fast-paced environment.

Key Responsibilities

Customer Case Management

• Triage and document customer complaints via email, including evidence collection.
• Initiate case investigations, draft communications to complainants, and gather supplementary proof.
• Prepare case briefs with evidence summaries and issue internal verification notices.

Regular data Checking

• Validate audit datasets using serial number (SN) analytics.
• Identify high-risk transactions and generate targeted audit lists.

Data Processing & System Maintenance

• Organize evidence/documentation in centralized management platforms.
• Curate and validate data feeds for compliance dashboards.

Reporting & Analytics

• Assist in developing/maintaining Power BI dashboards for fraud monitoring.
• Compile data summaries for compliance performance reports.

Knowledge, Skills, Experience:

• Education: Final-year undergraduate or graduate student in Data Analytics, IT, Automation, Statistics, or related fields.
• Language: Fluent English (professional email writing/documentation essential).
• Technical Skills:
  • Advanced proficiency in Excel (PivotTables, formulas, charts) and PowerPoint.
  • Strong data organization/processing capabilities.
  • Proficient with Microsoft power BI, SAP and salesforce is a plus
• Soft Skills:
  • Meticulous attention to detail.
  • Proactive problem-solving and learning agility.
  • Basic stakeholder communication skills.
  • Excellent collaboration to work to deliver common target with virtual team, strong problem solving skills and take responsibility to delivery result as committed.

Process improvement mindset and project management skill is a plus

Fluent communication and presentation skill by English and Chinese

Preferred Qualifications

• Power BI hands-on experience (data modeling, DAX, visualization).
• Prior internship/project experience in data management or compliance.
• Familiarity with CRM/platform management systems.

What We Offer

• Real-world experience in customer compliance within a global organization.
• Mentorship from industry experts and skill development in data analytics.
• Opportunity to master Power BI, Excel, and compliance workflow tools.
• Potential for future references or career opportunities based on performance.