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Job ID: 0000LG8Y Description Digital Business Services (DBS) HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition. We are currently seeking an experienced professional to join our team. In this role, you will: - Meet targets on productivity and accuracy within stipulated time frame. Instructions/requests are correctly interpreted and fully undertaken. Work is/tasks are processed in accordance with policies and procedures as stipulated by GCs. Common fraud/errors/irregular transactions are identified and escalated. - Acquire updated knowledge on procedures related to relevant processes - To take both job rotation and classroom training to expand relevant job knowledge and be familiar with regulations of both HBCN and the local regulators - To keep open and close communications with peers, supervisors, internal and external customers Qualifications To be successful in the role, you should meet the following requirements: Knowledge - A senior high school certificate holder, diploma or degree in any discipline. Higher qualification not a bar provided aspirations are commensurate with the position Experience - Work experience not essential. Experience not a bar provided aspirations commensurate with the position Skills - Ability to understand written English - Ability to understand and interpret numeric data - Flexibility to work shifts - Attention to details - Basic computer knowledge - Ability to maintain focus while working with voluminous data - Ability to multi-task - Committed to equal employment opportunities - Ability to build rapport with people You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank (China) Company Limited