崗位職責(zé):
1. 負(fù)責(zé)國內(nèi)外客戶檢驗需求的對接與流程協(xié)調(diào),確保檢驗訂單順利完成
2. 協(xié)調(diào)內(nèi)部技術(shù)團(tuán)隊、實驗室及外部客戶,跟蹤檢驗進(jìn)度
3. 維護(hù)客戶關(guān)系,解答國內(nèi)外客戶的疑問
4. 檢驗報告及發(fā)票的出具
5. 完成主管上級交辦的其他工作任務(wù)。
職位要求:
1. 本科及以上學(xué)歷,英語相關(guān)或化學(xué)相關(guān)專業(yè)畢業(yè)
2. 有貿(mào)易跟單,檢測機(jī)構(gòu)、認(rèn)證行業(yè)或客戶協(xié)調(diào)相關(guān)實習(xí)經(jīng)驗優(yōu)先
3. 英文六級或以上優(yōu)先,英語讀寫能力強(qiáng),擅長商務(wù)英語商務(wù)郵件
4. 具備優(yōu)秀的溝通協(xié)調(diào)能力與客戶服務(wù)意識;
5. 品行端正、工作態(tài)度積極主動,責(zé)任心強(qiáng)、良好的抗壓能力及團(tuán)隊協(xié)作精神 能熟練使用辦公軟件,如Word、excel;
Job description
1. Coordination client about inspection inquiry
2. liaison with the domestic/ foreign customers to ensure the inspection appointments performed smoothly;
3. Coordinate internally with technical team, laboratories and external with customers, tracking inspection progress;
4. Maintain the relationship with customers, answer questions
inspection reports and invoices issuance;
5. Other tasks assigned by Supervisors/ or line managers.
Job requirements:
1. Full-time Bachelor's degree or above
2. CET-6 or above is preferred, good English skills in reading/ writing English, good at business English business email
3. Internship experience in inspection and testing, trading assistant or customer coordination is preferred
4. Major in English related or Chemistry related are preferred
5. Good at communication and coordination skills and customer service awareness.
6. proactive work attitude, a strong sense of responsibility, good stress resistance, and teamwork spirit
7. Good at Office software :Word, Excel ;
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