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Technical Support Engineer for multi axis scanning systems 多軸聯(lián)動(dòng)掃描系統(tǒng)技術(shù)支持工程師 Your Tasks 崗位職責(zé) 1. Advising our international customers on handling our combined axis and scan system in laser material processing. 提供客戶在激光加工中使用多軸聯(lián)動(dòng)掃描系統(tǒng)的操作建議。 2. Commissioning and troubleshooting on-site for our combined axis and scan system. 在客戶現(xiàn)場(chǎng)進(jìn)行多軸聯(lián)動(dòng)掃描系統(tǒng)的調(diào)試與故障排除。 3. Analyzing customer laser applications regarding feasibility and requirements for our system. 分析客戶的激光加工應(yīng)用，評(píng)估其可行性及對(duì)我們系統(tǒng)的要求。 4. Gathering customer requirements and supporting development projects in creating solution concepts and system designs. 收集客戶需求，并在制定研發(fā)項(xiàng)目中的方案概念和系統(tǒng)設(shè)計(jì)上提供支持。 5. Creating tool sets and workflows for customers to improve the usability of our combined axis and scan system. 為客戶創(chuàng)建應(yīng)用途徑和工作流程，以提升多軸聯(lián)動(dòng)掃描系統(tǒng)的可用性。 6. Close coordination with the Solution Engineering Team at HQ in Germany 與德國總部的解決方案部門及產(chǎn)品管理部門緊密協(xié)調(diào)。 7. Conducting training for customers. 提供客戶培訓(xùn)。 Our Expectations 基本要求 1. Completed studies in Physics, Electrical Engineering, Mechanical Engineering, or a comparable field. 物理、電子工程、機(jī)械工程或相關(guān)領(lǐng)域的學(xué)歷。 2. Excellent English skills, both written and spoken. The ability to communicate effectively with the headquarters in English on a daily basis and to understand complex technical documentation is essential. 熟練的英語書寫與口語能力。能夠與總部用英語進(jìn)行每日有效溝通，并理解復(fù)雜的技術(shù)文檔是至關(guān)重要的一點(diǎn)。 3. Interdisciplinary role combining skill from the fields of software engineering, electrical engineering and laser process engineering. 具備在軟件工程， 電子工程和激光加工工程之間跨領(lǐng)域的技能結(jié)合。 4. Proficiency in C# and C++. 精通C# 和 C++ 編程語言 5. Experience in operating and programming technical systems, ideally in the field of automation or motion control systems. 具有對(duì)技術(shù)性系統(tǒng)操作與編程經(jīng)驗(yàn)，自動(dòng)化或運(yùn)動(dòng)控制領(lǐng)域優(yōu)先。 6. Practical experience in laser processing applications such as laser cutting, welding, or 3D printing is a plus. 具有激光加工行業(yè)實(shí)際工作經(jīng)驗(yàn)，如激光切割、焊接、3D 打印等。 7. A solution-oriented, independent, and conscientious working style. 具有以解決方案為導(dǎo)向、獨(dú)立且認(rèn)真負(fù)責(zé)的工作風(fēng)格。 8. Strong communication skills and the ability to work effectively with customers. Understanding customer requirements and identifying potential causes and solutions based on problem descriptions is a key part of the role. 具備強(qiáng)大的溝通能力，能夠有效地與客戶合作。關(guān)鍵職責(zé)在于理解客戶需求，并根據(jù)問題描述找出潛在原因和解決方案。 9. Willingness to travel within China. 能接受在中國頻繁出差。 10. Willingness to complete part of the training in Germany. 能接受在德國培訓(xùn)。 11. Ability to adapt to different cultural working environments and collaborate in international projects. 能適應(yīng)不同文化的工作環(huán)境，并參與國際項(xiàng)目。