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更新于 9月15日
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Quality Customer Specialist

9000-10000元·14薪
  • 天津武清區(qū)
  • 10年以上
  • 本科
  • 全職
  • 招1人

職位描述

汽車行業(yè)質(zhì)量管理體系
1. Prepares and coordinates customer audits and visits then documents and communicates audit/visit results. Undertakes appropriate actions and containment plans and oversees its progress and effectiveness to avoid deviation recurrence.
2. Communicates customer's claims to concerned parties. Animates claim treatment meeting to investigate customer complaints and perform initial analysis. Communicates 3D report on time to customer including defined containment actions.
3. Tracks customer complaints, requests if needed samples and non conforme products quality analysis and performs the complete analysis with further tests in order to identify nonconformity & non detection root causes.
4. Prepares and communicates to customer 8D report on time including root causes analysis, corrective and preventive action plans.
5. Communicates action plans to involved teams and follows up its progress and effectiveness. Updates the claim summary according to actions progress. Closes the claim according to actions completion and validation.
6. Reviews regular (according to predefined frequency) claim summary with concerned parties and provides proactive and effective support to enhance customer satisfaction.
7. Plans, prepares, communicates and reviews Quality Customer KPI's and defines accordingly continuous improvement plans of processes, procedures and systems to meet the Quality Department and the Company's objectives.
8. Stops the production in case of nonconformity and takes appropriate decisions according to the noncoformity product treatment procedure. Complies with the Quality and EHS Systems requirements. Complies with corporate values, code of conducts and nondisclosure agreement.

工作地點(diǎn)

武清區(qū)科斐凱博線纜(天津)有限公司

職位發(fā)布者

馬女士/HR

三日內(nèi)活躍
立即溝通
公司Logo科斐凱博線纜(天津)有限公司
科斐凱博集團(tuán)是一家在汽車電纜和電線的設(shè)計(jì)、制造和銷售方面的全球領(lǐng)先企業(yè)，創(chuàng)立于1992年，分布在4個(gè)大洲和13個(gè)國家，共設(shè)有13個(gè)生產(chǎn)基地，6個(gè)先進(jìn)配送中心，3個(gè)研發(fā)中心，員工總數(shù)超過4500人，業(yè)務(wù)遍及全球，作為汽車線纜行業(yè)領(lǐng)域內(nèi)全球最佳合作伙伴，我們的主要OEM客戶有雷諾日產(chǎn)、福特、通用汽車、寶馬、捷豹路虎、標(biāo)志雪鐵龍、大眾、沃爾沃、菲亞特等；主要直接客戶有安波福、李爾、萊尼、矢崎等?？旗硠P博線纜（天津）有限公司成立于2015年，坐落于天津市武清開發(fā)區(qū)，占地面試約2.6萬平方米，建筑面積約1.5萬平方米，員工人數(shù)超過330人。公司將始終秉持我們的使命，為明日的汽車技術(shù)不斷創(chuàng)新線纜產(chǎn)品，為客戶提供具有競爭力和革新性的解決方案。在質(zhì)量方面做到最好，同時(shí)保證充分尊重健康、安全和環(huán)境要求。成為最佳雇主和股東信賴的合作伙伴?？旗硠P博，以人為本，您的首選雇主。COFICAB is the leading global partner in the design, manufacturing, and sales of automotive cables and wires was founded in 1992. With a global presence, COFICAB operates through its subsidiaries located in 13 countries and 4 continents with 13 production sites in 7 countries, 6 advanced delivery centers, 3 R&D centers and over 4500 employees. As the best-in-class partner for automotive cables and wires, our approvals- OEMs and main direct customers: Renault-Nissan, Ford, General Motors, BMW, Jaguar Land Rover, PSA Peugeot Citroen, Volkswagen, Volvo, Fiat etc. and main direct customers: Aptiv, Lear, Leoni, Yazaki etc.Coficab Wire(Tianjin) Co., Ltd was founded in 1992, located in Wuqing Development Arean Tianjin, plant total area about 26000㎡ and building floor area about 15000㎡ with over 330 employees. Our Mission is to create cables for tomorrow’s automotive technologies, while offering innovative and competitive solutions to our clients. Meanwhile, we continue to be an employer of choice and a trustworthy partner to all our stakeholders.COFICAB, an employer of choice thanks to our focus on our people.
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