崗位職責(zé): ?? Coordinate and consolidate the response process to customer’s technical queries. ? Follow up and manage critical product build such as new technical development, critical NPI project and qualification product build. ? Technical support for Sales team to win business ? Report and presenting technical updates and customer technology trend ? DFM trouble shooting ? Offer flexible/alternative technology solutions to help customer achieve target ? Travel to support customer development, escort customer visits. 1. 協(xié)調(diào)和優(yōu)化客戶響應(yīng)流程,及時幫助客戶解決技術(shù)問題。 2.跟進和管理關(guān)鍵產(chǎn)品開發(fā),如新技術(shù)開發(fā)、關(guān)鍵新產(chǎn)品導(dǎo)入(NPI)項目和進行產(chǎn)品質(zhì)量管控。 3.為銷售團隊提供技術(shù)支持。 4.報告和展示技術(shù)更新情況及市場趨勢。 5.解決DFM溝通過程中遇到的問題。 6.根據(jù)客戶需求,提供靈活/替代的技術(shù)解決方案,幫助客戶實現(xiàn)目標。 7.需要陪同來訪客戶,出差拜訪客戶,向客戶推介公司的新產(chǎn)品新技術(shù),促進業(yè)務(wù)增長。 任職要求: ? 8+ years product engineering, process engineering or quality engineering experiences in EMS industry ? Knowledge & skills of project management ? Excellent English language skills, both verbal and written ? Familiar with high-end HDI PCB and substrate products. ? Initiative and responsible. ? Travel is required by this job. 1.擁有8年以上電子制造行業(yè)的產(chǎn)品工程、工藝工程或質(zhì)量工程經(jīng)驗。 2.具有項目管理的知識和技能。 3. 優(yōu)秀的英語語言能力,包括口頭和書面表達。 4.熟悉高端HDI PCB或基板,有FCBGA產(chǎn)品經(jīng)驗者優(yōu)先。 5.主動并有責(zé)任心,能適應(yīng)出差。