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更新于 8月8日

Robotics Customer Service Product Manager China

面議
  • 上海浦東新區(qū)
  • 經(jīng)驗不限
  • 本科
  • 全職
  • 招1人

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職位描述

產(chǎn)品經(jīng)理
Reporting to:
Business Manager - E2E
Your role and responsibilities
In order to help deliver our strategic objective for China, we are seeking a dedicated China for China Service Product Manager to accelerate development, launch and continuous improvement of localization activities. This role serves as a key liaison between global and local teams, and drives initiatives that focus on spare parts management, spare part localization and portfolio development for the local market. This role is part of the global organization, reporting to the CS Global Portfolio Manager. While embedded in the global structure, the incumbent will be 100% focused on meeting the demands of the local portfolio.
You will be mainly accountable for:

Accelerate Localization & Cross-Team Collaboration
  • Spearhead efforts to speed up localization activities, ensuring alignment with local market needs while adhering to global standards.
  • Visit and communicate with local team and customers to gather market information, competitive analysis, and customer feedback to identify opportunities.
  • Facilitate and streamline discussions between global and local teams, acting as a bridge to resolve bottlenecks, clarifying requirements, and drive consensus.
Localized Portfolio Strategy
  • Lead initiatives centered on spare parts management and spare part localization, ensuring strict testing and verification process, with a primary focus on balancing local market demands and global pricing integrity.
  • Develop and maintain a prioritized product backlog based on business impact, feasibility, and customer value.
  • Balance short-term wins with long-term strategic initiatives.
  • Work with stakeholders to gather requirements and set expectations.
RTC Imbalance Management
  • Lead initiative to address RTC (Ratio to Complete) imbalances, monitoring ongoing processes and leading reviews to validate their effectiveness.
Go-to-Market (GTM) & Launch
  • Partner with Marketing, Sales, and Customer to ensure successful product launch.
  • Develop positioning, messaging, and sales enablement materials.
  • Monitor post-launch performance and iterate based on feedback
Qualifications for the role
  • Bachelor or above degree in Business, Supply Chain, Engineering, or a related field; relevant certifications (e.g. PMP) are a plus.
  • Experience and understand China Market requirement.
  • Experience in sales management with the ability to translate product value to customer.
  • 5 years proven experience in project management, preferably with exposure to cross-functional global-local collaboration or spare parts management.
  • Strong understanding of pricing strategies, quality control processes for parts, and sustainability/circularity principles.
  • Excellent communication and interpersonal skills, with the ability to facilitate discussions between global and local stakeholders and drive alignment.
  • Ability to work independently, prioritize tasks, and deliver results in a fast-paced environment, with a focus on meeting local portfolio demands.

工作地點

浦東新區(qū)上海ABB工程有限公司

職位發(fā)布者

彭女士/Recuriter

昨日活躍
立即溝通
公司LogoABB
ABB(ABBN: SIX Swiss Ex)是全球技術(shù)領(lǐng)導(dǎo)企業(yè),為數(shù)字化行業(yè)提供全面的產(chǎn)品、服務(wù)與解決方案。基于超過130年的創(chuàng)新歷史,ABB成為以客戶為中心的數(shù)字化行業(yè)領(lǐng)軍者,擁有全球領(lǐng)先的四大業(yè)務(wù)——電氣、工業(yè)自動化、運動控制、機器人及離散自動化,以及通用的ABB Ability?數(shù)字化平臺。ABB集團業(yè)務(wù)遍布全球100多個國家和地區(qū),雇員達14.7萬。ABB在中國擁有研發(fā)、制造、銷售和工程服務(wù)等全方位的業(yè)務(wù)活動,40家本地企業(yè),1.8萬名員工遍布于142個城市,線上和線下渠道覆蓋全國300多個城市。ABB is a pioneering technology leader with a comprehensive offering for digital industries. With a history of innovation spanning more than 130 years, ABB is today a leader in digital industries with four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics& Discrete Automation, supported by its common ABB Ability? digital platform. ABB operates in more than 100 countries with about 147,000 employees. ABB has a full range of business activities in China, including R&D, manufacturing, sales and services, with 18,000 employees located in 142 cities, 40 local companies, and online and offline channels across over 300 cities.
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