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FollowupoftheSLAagreedbetweentheSiteandGIT. 跟進(jìn)工廠和GIT之間的SLA協(xié)議 ToprovideenduserITsupportonPC,Beamer,ConferenceCall,Printer,FAX,ScannerandotherITrelatedequipment’sorservices. 為終端用戶提供PC、Beamer、電話會(huì)議、打印機(jī)、傳真機(jī)、掃描儀和其他IT相關(guān)設(shè)備和服務(wù)的IT支持 ITsystems(Server|Network|ComputerRoom)dailymaintenance. IT系統(tǒng)（服務(wù)器|網(wǎng)絡(luò)|機(jī)房）日常維護(hù) FollowupthepermanentavailabilityoftheSystems,ensureitsgoodworking,andcoordinateorcarryoutthedaytodayoperationtasks,forexample:SAP|MII,DMC,Mlean. 跟進(jìn)系統(tǒng)的持續(xù)可用性，確保其良好運(yùn)行，并協(xié)調(diào)或執(zhí)行日常操作任務(wù)，例如：SAP|MII、DMC、Mlean ElaborateandfollowuptheITbudgetoftheSite,issuingorvalidatingalltherelatedITpurchases. 制定和跟進(jìn)工廠的IT預(yù)算，發(fā)布或評(píng)估所有相關(guān)的IT采購(gòu) Managesitecontractsandtherelationshipwithexternalsuppliers,maintenanceservicesforexample. 管理工廠和外部供應(yīng)商的合同、維護(hù)合作關(guān)系工作關(guān)系及維護(hù)服務(wù) FollowtheITDepartmentmanagementpolicyandprocesstoprovidetechnicalsupportandsolutionbaseonenduserrequirement 遵循IT部門(mén)管理策略和流程，根據(jù)最終用戶要求提供技術(shù)支持和解決方案 Applythecompanystandards:hardware,software,Securitypolicy,softwarelicensescontrol,inventory,etc… 在以下方面應(yīng)用公司標(biāo)準(zhǔn)：硬件、軟件、安全策略、軟件許可證控制、庫(kù)存等...... DefinedandapplytheITprocedures. 定義和執(zhí)行IT流程 ProvidingtheITserviceandtrainingtoendusersandCrosstrainingwithotherITmembers; 為終端用戶提供IT服務(wù)和培訓(xùn)，并與其他IT成員進(jìn)行交叉培訓(xùn); ITassetmanagementanddeliverymonthlyreporttoregionalmanager IT資產(chǎn)管理，每月向區(qū)域經(jīng)理提交報(bào)告 Monthlyreport:'PDCAreport'and'KPIreport'ofthesite,tosendtoITRegionITManager. 每月向區(qū)域IT經(jīng)理提交“PDCA報(bào)告”和“KPI報(bào)告” Communicatemonthlytolocalmanagementtheachievementandissues. 月度向工廠經(jīng)理匯報(bào)成果和問(wèn)題 Reachthetargetforinternalorexternalaudit 負(fù)責(zé)內(nèi)部和外部的IT相關(guān)審核并達(dá)成審核目標(biāo) ReachthetargetintermofITsecurityindicatorKPI,ITOPKPI,ITinfraKPI. 達(dá)成IT安全方面的相關(guān)指標(biāo)，如ITOPKPI,ITinfraKPI等 FollowuptheGITstandard,supportandmanagenewprojectdeployment 跟進(jìn)并落實(shí)GIT的標(biāo)準(zhǔn)，支持和管理新項(xiàng)目的實(shí)施