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Roles & Responsibility:

· Be responsible for partnering with customers, vendors and functional teams to improve business process automation, to engage customers, enhance customer loyalty and lead sales growth.

· Assist the execution of B2B integration projects and coordinate between vendors, customers and internal teams.

· Review and analyze B2B adoption in regular frequency to ensure the outcome of B2B projects and solutions.

· Efficiently handle B2B requests and issues from customers and stakeholders to maintain customer satisfaction.

· Keep relationship with customers and stakeholders, keep collecting feedback and enhance solution.

· Newly identified responsibilities related to B2B & digital business.



Qualifications:

· At least 2 years digital project management, business analysis, solution expert, or consulting experience in life science industry

· Bachelor’s degree and plus paired with a passion for both digital technologies and B2B business

· SAP basic knowledge, B2B functions/modules, procurement system knowledge

· Continuous improvement mindset

· Result driven – drive performance and high levels of productivity

· Strong sense of customer centric

· Strong sense of ownership and highly self-motivated, ability to work independently

· Proven teamwork and collaboration with internal and external partners

· Fluent in English