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Major accountabilities:
General administrative support: takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members.
Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines and services that are specific to the department.
Work processes in own area of responsibility: Supports optimization of current processes and/or introduction of new or modified processes.
Handling of administrative projects tasks with clearly defined content and time limitations.
Acts as a team member for administrative projects and manages the administrative part of special tasks.
Supervisory tasks: Guarantees a smooth adjustment to the job of new employees in the own area of responsibility.
Takes over supervising for colleagues in the administrative area (e.g. apprentices, new employees etc.) -Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
Continuous improvement of processes and procedures -Planning of the office needs & management of contracts with all contractor

Minimum Requirements:
Work Experience:
Cross Cultural Experience.
Collaborating across boundaries.
Skills:
Optimizing Customer value by co-creating and developing compelling.
Managing diversity.
Proactive thinking.
Managing challenges.
Knowledge of organization structures and working practices.
Knowledge management.
Transaction Deal Structuring.
Sharing insights on HCS.
Best practice sharing.
Storytelling in communication.
Time Management.
Franchise Strategy Prioritization.
Timely decision making.
Effective communication.
customer focused solutions