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工作職責(zé)
1.負責(zé)IT桌面支持，包括員工端軟硬件的安裝、調(diào)試及故障排查，如辦公電腦、打印機、網(wǎng)絡(luò)電話及會議、公司手機、office365、VPN等；
Be responsible for IT desktop support, including the installation, debugging and troubleshooting of software and hardware on the employee end, such as office
computers, printers, Internet telephony and conferences, company mobile phones,
Office 365, VPN, etc.
2.負責(zé)服務(wù)器、交換機、路由器、防火墻、網(wǎng)站、云平臺等設(shè)備的運維，及相關(guān)項目的規(guī)劃和實施；
Be responsible for the operation and maintenance of devices such as servers,
switches, routers, firewalls, websites, and cloud platforms, as well as the
planning and implementation of related projects;
3.負責(zé)IT資產(chǎn)的管理、更新、采購，公司IT預(yù)算的規(guī)劃和執(zhí)行，IT供應(yīng)商管理；
Be responsible for the management, update and procurement of IT assets, the
planning and execution of the company's IT budget, and the management of IT
suppliers
4.負責(zé)各類業(yè)務(wù)系統(tǒng)的規(guī)劃、實施、維護、優(yōu)化、更新升級及員工支持，包括但不限于ERP、OA、CRM等；
Be responsible for the planning, implementation, maintenance, optimization, update
and upgrade, as well as employee support of various business systems, including
but not limited to ERP, OA, CRM, etc.
5.負責(zé)BI報表開發(fā)，及滿足公司對各系統(tǒng)、流程的開發(fā)需求（自行或和供應(yīng)商配合）；
Be responsible for the development of BI reports and meet the company's
development requirements for various systems and processes (either
independently or in collaboration with suppliers);
6.負責(zé)收集各部門IT需求，新建、優(yōu)化IT業(yè)務(wù)流程；
Be responsible for collecting IT demands from various departments and establishing
and optimizing IT business processes;
7.負責(zé)對接總部IT團隊，積極配合全球項目在中國的實施，支持來自總部或其他區(qū)域的IT需求；
Be responsible for coordinating with the IT team at the headquarters, actively
cooperate with the implementation of global projects in China, and support IT
demands from the headquarters or other regions;
8.負責(zé)各（云）系統(tǒng)及（云）設(shè)備的網(wǎng)絡(luò)安全和公司數(shù)據(jù)的安全，員工的網(wǎng)絡(luò)安全培訓(xùn)；
Be responsible for the network security of each (cloud) system and (cloud) device,
the security of company data, and the network security training of employees.
9.負責(zé)員工IT相關(guān)知識和技能的培訓(xùn)和提高，編寫IT相關(guān)使用手冊和Tips；
Be responsible for the training and improvement of employees' IT-related knowledge
and skills, and compile IT-related user manuals and Tips;
10.完成主管交辦的其他IT相關(guān)任務(wù)。
Complete other IT-related tasks assigned by the supervisor.
任職要求
1.具備3-5年IT支持和運維相關(guān)工作經(jīng)驗;
Have 1-3 years of relevant working experience in IT support and operation and
maintenance;
2.具備以下經(jīng)驗的優(yōu)先考慮，泛微 OA運維和低代碼開發(fā)；SQL數(shù)據(jù)庫運維和開發(fā)；Salesforce運維；AWS及阿里云運維；Oracle運維；BI報表開發(fā)；
With the following experience will be given priority: OA operation and maintenance and low-code development. SQL database operation and maintenance and development Salesforce Operations and Maintenance AWS and Alibaba Cloud operation and maintenance Oracle Operations and Maintenance BI report development
3.本科及以上學(xué)歷，喜歡IT行業(yè)，計算機、軟件工程、信息管理等相關(guān)專業(yè)優(yōu)先;
Bachelor's degree or above, with an interest in the IT industry. Majors related to computer science, software engineering, information management, etc. are
preferred.
4.CET-4及以上英語水平，書面可以滿足工作需求，口語可以做簡單的溝通；
CET-4 or above English proficiency, written skills can meet job requirements, and oral skills can be used for simple communication.
5.工作積極主動，愛專研技術(shù)，性格穩(wěn)定。
Proactive at work, fond of delving into technology, and with a stable personality.